PRIVACY POLICY
Privacy Policy for Danielle Whelbourne Photography
Effective Date: 12.06.2025
Last Updated: 12.06.2025
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Danielle Whelbourne Photography (“we”, “us”, “our”) is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, book a photography session, participate in our events, or interact with us in any way. By continuing to use our services, you agree to the practices described in this policy.
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1. Information We Collect
We may collect the following types of information when you use our services:
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a. Personal Information You Provide
This includes any information you voluntarily provide when booking a session, communicating with us, or signing contracts:
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Full name
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Email address
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Phone number
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Postal address
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Event/project details (e.g., location, date)
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Payment details (e.g., credit/debit card information)
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b. Information Collected Automatically
We automatically collect certain technical information when you visit our website or interact with our content:
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IP address
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Browser type and version
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Operating system details
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URLs of the pages you visit on our site
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Time spent on each page
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Geo-location data
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Application version and platform used
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c. Photographs
As a photography business, we collect and process images of individuals, which are considered personal data under GDPR. These images may include identifiable photographs taken during your session or event.
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d. Cookies and Tracking Technologies
We use cookies and other tracking technologies to enhance your user experience, analyse website traffic, and improve our services. You can manage your cookie preferences via your browser settings. For more information, visit www.allaboutcookies.org.
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2. How We Use Your Information
We process your information for the following purposes:
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To provide our photography services: This includes processing bookings, scheduling sessions, and delivering final photographs.
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To send marketing communications: We may send you email updates, newsletters, or promotions related to our photography services (with your consent).
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To fulfil contracts: To manage agreements, including payment processing, contracts, and session details.
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For customer service: To respond to your inquiries, feedback, and requests for information.
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For event management: To manage event or community projects, including logistics, attendee details, and photos.
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To improve our website and services: To analyse trends, improve user experience, and monitor usage patterns on our site.
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3. Legal Basis for Processing Your Information
We process your personal data under the following legal bases:
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Performance of a contract: We process your data to fulfil our contractual obligations, such as completing your booking and delivering services.
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Consent: For marketing communications, image usage in promotions, and other specific actions.
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Legitimate interests: To improve our services, operate our website, and communicate with you in ways that are not intrusive.
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Legal obligations: For complying with financial record-keeping and other legal requirements.
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4. Sharing Your Information
We do not sell your personal information. However, we may share your information with third-party service providers who assist us in providing our services, including:
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Pixieset: For gallery management, contract handling, and payment processing.
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Wix: For website hosting and email marketing.
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Gmail: For communication purposes.
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Payment Processors (e.g., PayPal & Stripe): For processing payments securely.
We ensure that all third-party providers we share data with comply with GDPR and take appropriate steps to protect your information.
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We may also disclose your personal data if required by law, to comply with legal obligations, or to protect our rights and safety or that of others.
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5. Data Retention
We retain client data, including images, only for as long as necessary to fulfill the purposes for which it was collected and in line with our legal and business obligations.
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Images for Marketing and Promotional Use: Images will be retained as long as they are being used for marketing purposes, such as in our portfolio, on social media, or on our website. Clients grant explicit consent to use their images for such purposes, and they can withdraw this consent at any time. Upon withdrawal of consent, we will remove images from marketing materials but may retain them for archiving or client reprint requests.
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Archiving: Images not actively used for marketing but that may be relevant for future projects or client reprints will be securely archived. These images may be stored on secure storage devices (e.g., SD cards, external hard drives, cloud storage) and kept for up to 5 years. After this period, the necessity of retaining images will be reviewed, and images may be deleted if they are no longer required for business purposes.
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Educational Use: Images may be retained for educational purposes to help us review and improve our photography and editing techniques. This includes re-editing images to learn new skills or refine existing ones. Images used for this purpose will be kept as long as necessary for personal development, but they will not be used for marketing or shared publicly unless explicitly agreed upon by the client.
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Client Requests for Deletion: Clients have the right to request the deletion of their images at any time. In the event of a deletion request, we will remove the images from active use (e.g., marketing materials) and securely delete them, unless there is a legitimate business reason to retain them (e.g., legal obligations, tax records, or educational use).
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6. Your Rights Under GDPR
As a data subject, you have the following rights regarding your personal data:
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Right to access: You can request a copy of the personal data we hold about you.
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Right to rectification: You can ask us to correct inaccurate or incomplete data.
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Right to erasure: You can request that we delete your personal data under certain conditions.
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Right to restriction of processing: You can ask us to restrict processing your data in certain cases.
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Right to object: You can object to the processing of your data for direct marketing purposes.
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Right to data portability: You can request a copy of your data in a machine-readable format to transfer to another service provider.
To exercise any of these rights, please contact us at info@daniellewhelbournephotogrpahy.com. If you are not satisfied with how we handle your data, you can lodge a complaint with the Information Commissioner’s Office (ICO) at www.ico.org.uk.
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7. Security of Your Data
We take appropriate technical and organisational measures to protect your personal data against accidental loss, misuse, or unauthorised access. These include encryption, access controls, and secure data storage practices. However, please note that no method of transmission over the internet is completely secure.
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8. Cookies and Tracking Technologies
We use cookies to enhance your experience on our website. By using our site, you consent to our use of cookies as described in our Cookie Policy.
You can manage cookie preferences via your browser settings, but disabling cookies may impact certain features of our website.
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9. Third-Party Links
Our website may contain links to third-party websites or social media platforms (e.g., Facebook, Instagram). We are not responsible for the privacy practices of these third parties. Please review their privacy policies before submitting any personal data to them.
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10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal obligations. All updates will be posted on this page, with an updated Effective Date. Please check this page periodically for any updates.
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11. Contact Us
If you have any questions, concerns, or requests related to this Privacy Policy or how we handle your personal data, please contact us:
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